Atris CarePack
IT Support in Ocala, FL, from a North Central Florida team.
Atris CarePack has been running IT operations for North Central Florida businesses since 1996. Several of our team members live right in the Ocala area, and our Gainesville-based team regularly serves Ocala-area clients with on-site visits, backed by 24/7 remote monitoring and help desk support.
Serving the Ocala area
On-site and remote IT support, without the distance.
Whether it's a help desk ticket or a technician on-site at your office, our team covers the full stack so Ocala businesses aren't juggling vendors.
On-Site & Remote Help Desk
Fast support for your team, with a technician available for scheduled on-site visits around Ocala and Marion County when remote support isn't enough.
Cybersecurity & Endpoint Protection
Layered antivirus, anti-spyware, and device control across every laptop, desktop, and mobile endpoint, managed from one console.
24/7 Monitoring & Backup
Round-the-clock monitoring of your servers, network, and backups, with a team who can travel on-site if something needs hands-on attention.
North Central Florida roots, not a call center in another state.
Team members who live right in Ocala
This isn't a team parachuting in from out of town — several of our own people call the Ocala area home.
Based in Gainesville since 1996
Our home office has served North Central Florida for nearly three decades, and we regularly make the trip to Ocala for on-site visits.
On-site visits, scheduled around you
When an issue needs a technician in person, our team can be on-site for Ocala-area clients.
A real number, answered by our team
Call (352) 331-3100 and reach our office directly — no offshore call queue.
Serving Ocala and Marion County.
Our team regularly supports businesses throughout Ocala, Belleview, Silver Springs, and Dunnellon, alongside our Gainesville home base — plus nationwide clients through our remote monitoring and help desk.
Common questions about IT support in Ocala.
Do you have an office in Ocala, FL?
Our office is in Gainesville, about 45 minutes away, but several of our team members live right in the Ocala area. Between that local presence and regular on-site visits, alongside 24/7 remote monitoring and help desk support, we're able to support Ocala businesses like we're just around the corner.
What areas around Ocala do you serve?
Our team supports businesses throughout Ocala, Belleview, Silver Springs, Dunnellon, and the wider Marion County area, alongside our home base in Gainesville and clients nationwide through remote monitoring and help desk services.
How long has Atris CarePack served the Ocala area?
Atris Technology, the parent company behind Atris CarePack, has been based in Gainesville and serving North Central Florida businesses since 1996, and has extended that same managed IT support to Ocala-area clients.
What's included in managed IT support for Ocala businesses?
Every plan covers help desk and desktop support, network management, proactive systems monitoring, security patch management, endpoint and malware protection, email security and anti-phishing, and backup monitoring — with on-site visits available for Ocala-area clients.
How fast is your response time for Ocala businesses?
Our infrastructure is monitored 24/7 with an average help desk response time under 15 minutes. Ocala-area clients also have access to on-site visits when remote support isn't enough.
IT support for Ocala, one call away.
Reach our office directly — no jargon, no offshore call queue, just a straightforward plan for your business.
We're here to help Ocala businesses.
Home Office
7515 West University Ave, Gainesville, FL 32607
Call Us
(352) 331-3100 | (800) 393-1079
sales@atris.com
Support Hours
24/7 monitoring · Scheduled on-site visits for Ocala-area clients
Ready to talk?
Head over to our contact page on atris.com — home of Atris Technology, our North Central Florida parent company — and a specialist will follow up with you shortly.
Get in Touch via atris.com